2. Here are all the questions that help you keep ahead. Contact Us to discuss how Operational Excellence Consulting can support you and your organization in establishing or accelerating your own Operational Excellence, Lean Management and Six Sigma initiative. A: Operational Excellence targets are typically changing every year for an organization based on changing dynamics of their marketplace, increased demands from customers, more intensive competition, etc. Cookies are small bits of data we store on the device you use to access our services, so we can, for example, recognize repeat users. Instantly understand the level of maturity of the practices and its meaning, Compare performance across your own, relevant and entirely customisable organisational dimensions. 1.0 (TEST VERSION). In the engineering part, the focus is on operational excellence, particularly on methods such as lean management, Six Sigma, agile management, digitalisation, and Industry 4.0. Quick 18-question questionnaire to assess the maturity of organisational practices in relation to the Wevalgo Operational Excellence model.Can be answered by a single person or used to make an internal comparison with several participants. Communication: are bottom-up, top-down and cross-cutting communications well organised and effective? An operational excellence strategy aims to accomplish cost leadership. Structure: is the definition of the organisation's structure (organisation chart) based on factual criteria and is it well communicated? Is it monitored? The purchase gives you the right to access to the best practices and to use the questionnaire to carry out an evaluation by yourself or the people you invite, taking advantage of our optimised web interface. Learn more. By refusing their installation on your first visit on the website. OPERATIONAL EXCELLENCE ASSESSMENT — REV. Thanks, Wevalgo ! 9. The first step to qualifying for services is to take 2-3 minutes to complete a short survey. Accelerate your Process Excellence initiative with a. to plan a Value Stream Mapping event for your organization. 3. Is diversity well managed? Continuous improvement: how is continuous improvement implemented and by whom? Are good external practices being sought or adopted? • The top-level spreadsheet: Operational-Excellence-Assessment.xlsx • A restricted version of the workbook: 17-Operational-Readiness.xlsx • The User Guide that you are reading now: Operational-Excellence-User-Guide.pdf 6. Visual Workplace Management – Visual management is a foundation of every Operational Excellence initiative and a prerequisite for many more advanced concepts, methods and tools. Each cookie expires after a certain period, depending on what we use it for. For example by geographical locations, departments, hierarchical levels or any other you see fit. Accurate, relevant and timely data allows an organization to identify and resolve problems quickly, and to capitalize on improvement opportunities. You may delete or prevent the installation of cookies as follows: The result report is accessible once the evaluations are completed and contains graphical and text results. Do you deploy your strategy or major business changes according to proven methods such as Hoshin Kanri? Upon completion of the assessment you will receive, or we will present to you and your organization, a detailed report about your current strengths and opportunities, including three to five specific Operational Excellence & Lean Six Sigma projects or activities that would lead to significant performance improvements based on our assessment. Is health and safety a priority? This allows you to make evaluations, to situate yourself, to compare yourself to others, to make analyses. It isn’t enough to have departmental outcomes measured. This requires each question / practice to be written in a clear, precise and concrete way. Please visit our OpEx Academy for Training Material, eLearning Modules, Webinars, Online Courses, and Public Workshops. In order to achieve operational excellence and also as a self-check process, RIL has adopted the Operational Discipline (OD) assessment as a part of its PSM audit program. KPMG’s Operational Excellence Framework helps mining / resource companies gain a strong position in markets, become industry leaders by EBITDA, retain a leading position in margins and return on investments through high levels of operations integration across functional verticals and This email address is being protected from spambots. Customer Communication – All levels of the organization need to have profound knowledge and understanding of its customers' value and how each activity contributes to this value creation. FREE Webinar. Leadership and behaviours: how are the level of Leadership and good behaviours developed? One team: does everyone feel that the entire organisation is one team? Contact Us to discuss an in-depth assessment of your organization's capabilities and opportunities. Our Operational Excellence 360o Assessment covers ten key focus areas – Business Systems & Reporting, Internal Communication, Visual Workplace Management, Workforce Flexibility, Standard Work, Quality & Mistake-Proofing, Rapid Changeover & Maintenance, Balanced & Demand-Driven Processes, Continuous Improvement, and Customer Communication. Successful Operational Excellence is in large part the result of good engagement. Technical cookies cannot be refused as they are necessary to provide the services. Operations Managers play an important role as they ensure smooth operation of all company procedures. Innovation and sharing: how is innovation and knowledge sharing managed? Contact Us to plan a Value Stream Mapping event for your organization. Here the main focus centres on automating manufacturing processes and work procedures in order to streamline operations and reduce cost. Whether you feel like your business is running smoothly or you have hit a rough patch, our benchmarking assessment tools can help you identify opportunities for operational improvement. Start your Operational Excellence initiative with our Operational Excellence 360o Assessment TM. From vision to strategy: what are the strategic elements defined (vision, mission, strategy, strategic objectives), are they based on robust analyses and are they well understood? This questionnaire comprises questions about Operational Excellence and takes about 25 to 30 minutes to complete. One important way to ensure your firm meets these high standards is to complete a due diligence questionnaire (DDQ) that can be shared with potential investors. Get instant and full access to reports as soon as evaluations are completed. ► Public Webinars. Balanced & Demand-Driven Processes – Balanced and demand-driven processes and value streams will enable your organization to deliver your products and services just-in-time with a minimum amount of resources, work in process, and finished goods inventory. The purchase gives you the right to access to the best practices and to use the questionnaire to carry out an evaluation by yourself or the people you invite, taking advantage of our optimised web interface. Learn about interview questions and interview process for 92 companies. Each focus area includes eight to ten questions to assess your organization’s current capabilities and maturity level (1 to 5). Operational Excellence (OpEx) Publications; News Releases; Budget Information; Topics A-Z; DMH Job Opportunities; CIMOR; Contact Us; Mental Health Services. Contact Us to discuss an interactive workshop for your organization. Agile strategy: how is the strategy reviewed and adapted to external events and internal performance? Quick 18-question questionnaire to assess the maturity of organisational practices in relation to the Wevalgo Operational Excellence model. For legitimate marketing reasons to ensure that as we grow we can understand customer profiles and ensure we can target and market our products efficiently and effectively. This forces the reader to think more actively than reading a book. 50 operational excellence interview questions. Operational Excellence basically aims at the maximization of operating profit through the continuous operation of an excellent production and/or delivery system that offers customers the right value (Van Assen et al. We use certain cookies for legitimate interests of delivering and optimizing our services (where the cookie delivers essential functionality). ACCESS Program Assistance Qualification Through the Alabama ACCESS program, organizations that currently or aspire to support the US Department of Defense may receive low-cost cybersecurity assistance to progress toward compliance with DoD cybersecurity regulations. Rapid Changeover & Maintenance – Rapid changeovers and an effective maintenance program are necessary to develop and implement balanced and demand-driven processes and value streams. It’s often argued that this is sufficient, since everyone is then accountable to the same outcomes. Standard Work – Standard or standardized work is another critical capability organizations need to deploy effectively to build the foundation for a sustainable Operational Excellence initiative. Contact Us to discuss how our Operational Excellence 360o Assessment TM could support your organization's Operational Excellence initiative. FREE Webinar. Follow us on LinkedIn and Facebook. To track the functionalities of the content and tools and diagnostics as part of continuous improvement of services. Invite additional participants or add options later, Completely free of charge, without any obligation, The purchase gives you access to the best practices of this area. During the assessment, we will conduct extensive onsite observations, data-driven performance analysis & benchmarking, and focused one-on-one interviews and discussions. Operations Manager Interview Questions. As part of the requirements under the RESTORE Act Guidance, you must complete the attached operational self-assessment (OSA). 5. In order to provide you with the best online experience this website uses cookies. https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies, https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac, Answers by question with average performance for scored questions, Overall result scoring displayed in a chart, Analysis of the results difference between the top level questionnaire categories, Answers by question and by participant with performance by participant for scored questions, Heatmap of the results, with category and subcategory performance levels, Performance levels by category with breakdown by subcategory, Performance levels by category and evaluator, Performance levels by category and organisational dimension (custom). From objectives to data: how are objectives and performance indicators defined and used; how are the data needed to build indicators collected? How are they deployed? Problem solving: how are cause analysis and problem solving techniques defined and used appropriately? General management Operational Excellence, What is your level of Operational Excellence, Easily assess the maturity of how people are managed, developed and motivated. Cookies will be installed for a maximum duration of thirteen (13) months. Their role is to plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity and performance. Our manufacturing process assessments are based off a complete business analysis, conducted by our expert staff. 8. It is a methodology that facilitates the attainment and sustainment of excellence, from setting an Intention, to defining it as a measurable objective, to planning, to implementation, including […] Our best practice models are in the form of a questionnaire. To provide some context, it may be beneficial to share an overview of the way we look at Operational Excellence. OpEx and engagement scores (from surveys and audits) are directly related. What is an organisational performance evaluation? 10. As this trend continues, investors are raising their expectations and looking towards firms that display the highest levels in operational excellence. To read more about this and other Operational Excellence workshops visit Our Workshops. Operational Excellence (OE) is a consequence of an enterprise-wide practises based on correct principles that can be classified under four dimensions; Culture, Continuous Process Improvement, Enterprise Alignment and Results. It is obvious to us now: we start with these questionnaires ourselves, and then, if necessary, we call on a consultant. Commercial cookies of any kind may be refused. This is a zip folder that contains the following files. Implement an effective Corrective & Preventive Action Request Process using the Global 8D Problem Solving Process. There are two options defining the level of analysis details displayed in the report. A strategy of operational excellence is ideal for markets where customer… How is the visual display used in the performance management system? Reward and recognition : Are people recognition and rewards appropriate? Each question represents a good practice. What Operational Excellence Means to LNS Research. The purchase gives you access to the best practices of this area. ►, Start your Operational Excellence initiative with our. Click here. for Operational Excellence ORGANIZATIONAL TRANSFORMATION WITH PRINCIPLES, SYSTEMS, & TOOLS The Shingo Prize for Operational Excellence Jon M. Huntsman School of Business Utah State University Logan, Utah USA www.shingoprize.org Version 1.4/2011 June 2011 Many choices of answers help to understand the different levels of maturity of the practice. 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