This increase can be attributed to the growing use of technology and computer systems in most businesses. Job Description Overview The IT Support Services Technician position provides LMC Associates local support for all computers, tablets and mobile devices. Support can be provided in … Displayed here are job ads that match your query. Almost all SMEs and larger companies recruit IT support staff to assist employees; Jobs are advertised online, by careers services and by recruitment agencies. They update with an average of 2 posts per month and cover the hottest IT support issues. Their duties can include troubleshooting to detect and solve technical problems, installing or updating required hardware and software and recommending computer products or equipment to improve company productivity. Our company is looking for a Support Technician to join our team. After gaining experience, it's possible to progress to earnings of around £26,000 to £35,000. This duty takes patience and good communication skills. You will ask appropriate questions and use knowledge and resources to diagnose and … Their job description entails providing technical assistance to clients by … The Microsoft Certified Desktop Support Technician is awarded to IT support technicians who have 6-12 months of work experience and pass required exams on Windows operating systems and desktop applications. Learn about the job description and read the step-by-step... Computer network management professionals require significant formal education. 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To succeed in their fast-paced environment, IT Support Technicians must have the time management skills necessary to prioritize tasks based on immediacy. An associate's degree is usually the minimum requirement, but professional certification may be acceptable in place of formal education. IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. Good IT Support Technicians are organized multi-taskers who can work in a fast-paced environment. They address issues ranging from network systems to individual desktop computers. The salaries for IT support work vary greatly depending on the level of the job, previous experience and size of employer. Want expert, personalized advice that can save you a lot of time and money? Learn about the education requirements to see... An admission advisor from each school can provide more info about: Get Started with University of Notre Dame, Get Started with Western Governors University, Get Started with Louisiana Tech University. Work closely with graphic design department for various campaigns. Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring … Create the perfect job-worthy cover letter effortlessly in just a few clicks! IT Support Technician Ii-digital Imaging Center/printshop Support all aspects of [company name] engineering, legal, marketing, archives, design drafting, public affairs, and customer service. IT Support Technicians work to maintain their employer’s computer systems and networks. Enter zip: Indeed may be compensated by … 23 Dec 2020 accessed. Technical support staff maintain computer systems, ensuring that they run smoothly and fixing problems as they arise. Our company is looking for a IT Support Technician to join our team. They are responsible for performing an initial diagnosis of the issue and documenting their findings. 1st Line Support Technician Job Description Template. In this position, you will play a key role in providing support for all areas of IT. The role of IT Support Technician is an entry-level position. Support Technician Job Description Template. Page 1 of 2,501 jobs. … The hours they work depend upon the place of employment. IT Support Technician jobs. In some cases, IT support technicians can substitute a professional certification for postsecondary education. a Study.com College Advisor at the end of the process. They also help the users of a network to use relevant devices and applications by answering any questions that may arise. You will routinely … Responsibilities: Ensure connectivity of IT systems and the internet; Ensure clients are … If someone from another department needs IT, it is IT Support Technicians who answer the call. Technical Support will also support computer software integration by diagnosing and troubleshooting common problems. Allocation and Maintenance of IT Equipment. Use it to save time, attract qualified candidates and hire best employees. IT support technician job description From providing technical assistance to maintenance the role of technical support employees is quite diverse. Performing remote troubleshooting through … IT Support Technicians can work directly for software and hardware companies, or they can work in the IT department of a corporation. Retrieved from https://study.com/articles/IT_Support_Technician_Job_Description_and_Education_Requirements.html. Desktop Support Technician Job Description, Duties, and Responsibilities. It is part tech job and part customer service. Alternatively, a role in technical support is a good stepping stone if you wish to move towards various other areas in IT, such as programming, IT training, technical sales or systems administration. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. Page 1 of 2 www.CHSU.edu Job Title IT Support Technician Job Description: Under the general direction of the Executive Director of IT and work direction of the Infrastructure Analyst, the IT Support Technician assists in the support of the IT computer infrastructure including local personal computers, printers, software, classroom A/V technology, Compare the job duties, education, job growth, and pay of computer support … We’ll get you noticed. This is the customer service portion of the job. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. … IT Support Technicians are the “face” of the helpdesk. Pay typically depends upon IT acumen, experience in the industry and number of professional certifications. The IT Technician needs to support the IT Head to manage requirements within the gaming business. Support can be provided in person, over the phone or online. Read this complete job description to know more. The listings below may include sponsored content but are popular choices among our users. * Qualified aircon technician (with Red Seal) Less More Salary From to (Ctc) - Monthly Work type Full Time Statute The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Organize training session for staff on the usage of new software/ … IT support technicians offer support to users who are experiencing problems with their computers or software. IT Support Technicians keep track of these records and perform these maintenance routines. An IT Technician performs maintenance, sets up company networks and troubleshoots for computer users on location. IT Technician … This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. Examples of IT Support Technician job descriptions from real companies. Viruses, loss of data, non-working software programs, troublesome hardware setup and faulty Internet connections are potential issues you might encounter in an IT support technician job. Some issues are more pressing than others. A high school diploma is required with a bachelor's degree in Computer Science or closely related degree being strongly preferred. Our company is looking for a IT Support Technician to join our team. Lab Technician Video: Educational Requirements for Laboratory Technicians. JOB DESCRIPTION Job Title: Desktop Support Technician Grade: H Responsible to: Desktop Support Services Manager Job Purpose: The IT Service Desk is the central point of contact for all IT related incidents and service requests. You will updates systems, troubleshoot problems, and provide hands-on support for IT … They are also called desktop support technicians or computer support specialists. IT Support Technician Job Description - JobHero. IT Technician Job Summary We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. IT Services Technician. Similar Occupations. Sort by: relevance - date. Technical Support Job Description Template. © copyright 2003-2020 Study.com. However, on-the-job training might be provided to a candidate, with only a high school diploma, who demonstrates exceptional communication, problem-solving and analytical skills. Key Responsibilities: The IT Support Technician is an important part of the ICT team. With excellent customer service skills and a knack for solving problems, those who choose a career as an IT support technician should have favorable job prospects. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. All our consultants are IT experts who speak your language and evolve in your universe. Our company is looking for a IT Support Technician to join our team. Most have an associate's degree in a computer-related field, but some talented individuals may be hired with a high school diploma and trained through on-the-job programs. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. Those in the 90th percentile make $82,160, and those in the 10th percentile make $29,440. You may receive complaint calls about malfunctioning equipment and have to diagnose the problem over the phone and help the customer solve the problem if possible. As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. IT Support Technicians can find employment in virtually any industry. A+ Guide to IT Support by Jean Andrews – Jean Andrews is a best-selling author in the IT space, and the 9th edition of this IT guide is a big reason why. Employees holding this job title generally begin in entry level IT roles. Starting salaries in IT support range from £17,000 to £23,000. Since businesses simply can’t afford to be without individual workstations let alone its entire computer system, you have a pivotal role in the running of the company. IT support analyst: job description. This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. All rights reserved. Is Working on Your Computer Hurting Your Productivity? Job Description for an IT Support Technician IT support technicians offer support to users who are experiencing problems with their computers or software. What Does a Desktop Support Technician Do? Customer support, either internal or external, is of top priority for any IT Support Technician. IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. Senior IT Technician jobs now available. Most candidates have an Associate’s degree in Computer Science. IT Support Technician Job Description Job Description. This demand is due to the ever-increasing reliance on information technology in both the business and public sector. Curriculum, relevancy of sample programs, and outcomes will vary by school. IT Support Technician Job Description Template. An IT support technician who holds a bachelor's degree in computer sciences, information systems or a similar field is the most likely to find advancement opportunities. As an IT support technician… IT support technicians usually hold an associate's degree in computer science or a related field. IT Technical Support job … Those who work for a corporation typically have normal office hours, but those who work for software companies in call centers could work any shift in a 24-hour period. The national median salary for IT Support Technicians is $49,930. Fantastic IT support opportunity based in Stratford-upon-Avon - Great benefits Your new company Hays are excited to be working closely with a public sector organisation based in Stratford-Upon-Avon as they recruit an IT Support Technician on a permanent basis. Half customer service role and half tech position, IT Support Technicians must have a unique blend of technical IT skills and service-based soft skills. CRM Software – Client relationship management software is used by the IT department of some organizations to provide IT Support Technicians with an easy way to organize and prioritize issues. Page 1 of 175 jobs. IT Support Technician Job Description Template. Page 1 of 73 jobs. All other trademarks and copyrights are the property of their respective owners. Responsibilities: Ensure connectivity of IT systems and the internet; Ensure clients are kept up to date regarding their incidents and requests; Ensure that all the incidents / requests are responded to within required SLA; Our company is looking for a Support Technician to join our team. Technical support managers can earn over £40,000. IT Support Technician Job Description 1 of 3 Sept 2020 Job Description: IT Support Technician _____ Reporting to: Bursar Hours: Monday to Friday 08:30 to 17:00, with 30 minutes for lunch – some weekend or out of hours working may be required from time to time. IT Technician Job Summary. Then, they formulate and execute a strategy to fix the issue. Search 2,475 IT Support Technician jobs now available on Indeed.com, the world's largest job site. We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position. IT Technician Job Description. IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. More generally, IT support technicians can work in a company's IT department, providing computer support internally to company employees. IT Technicians diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. Tech support staff may also install … Line of responsibility The ICT technician will be directly responsible to the ICT Co-ordinator. By providing the training necessary to use current computer technology and software applications, a certificate program in... Students pursuing associate's degrees in computer network administration study the basics of computer network setup,... Research the requirements to become a computer network consultant. These technicians are responsible for maintaining the company's computer services and equipment. IT Technician responsibilities include: Setting up workstations with computers and necessary peripheral devices. NSIS – NSIS is an IT company based in the UK, and their blog is one of the highest ranking in the IT space. 2065 Junior IT Support Technician jobs and careers on totaljobs. All rights reserved. Requirements to hire or to get hired as a IT Support Technician. Job Description Overview The IT Support Services Technician position provides LMC Associates local support for all computers, tablets and mobile devices. IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. Description Our client is seeking an Aircon Technician / Manager to join their East London branch. Some IT Technicians also design websites, write content and offer their services on live chat lines for user support. For instance, one company may recruit a "developer" while another company recruits a "programmer" — but the work may be precisely the same at the two companies, despite the job … ICT TECHNICIAN: JOB DESCRIPTION Salary Scale 14-18 in accordance with the school’s support staff structure and/or any local agreements that are in place. Posted: (5 days ago) it support technician job description. The position of an IT support technician includes working with the end-user, infrastructure support and maintenance. Those looking to advance in the industry typically have a Bachelor’s degree in Information Technology, Computer Science or a related field. IT Support staff work in a dynamic, … ), Study.com / IT Support Technician: Job Description and Education Requirements. The role of the Desktop Support Technician is to provide second line support … Find Schools. The Association for Information Technology Professionals – This organization has been around since the 1950’s, making it one of the oldest professional organizations in the IT industry. * Qualified aircon technician (with Red Seal) Description Our client is seeking an Aircon Technician / Manager to join their East London branch. Such certifications demonstrate professional dedication and expertise to prospective employers. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Displayed here are Job Ads that match your query. JOB DESCRIPTION –Senior IT Support Technician Job title Senior IT Support Technician Grade Responsible to Infrastructure manager Responsible for Effective from SUMMIT LEARNING TRUST Mission Statement Strength through diversity As an example, this would see you being promoted to a more senior technical support role and from there to a team, section or department leader. (2019, Sep 11 of publication). Older machines are more susceptible to hardware issues and may need more-frequent maintenance. Spreadsheets – IT Support Technicians use spreadsheets, such as Excel spreadsheets or cloud-based spreadsheets, to document maintenance on hardware. IT Support … In many corporations, employees are issued devices such as company … Use it to save time, attract qualified candidates and hire best employees. ... As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. They have inquisitive minds that help them ask the right questions necessary to diagnose and repair hardware and software issues. Responsibilities: Work days, nights, and/or weekends as required; Work off an extension … The following are the skills employers find most desirable in IT Support Technician candidates. According to the Bureau of Labor Statistics, demand for IT Support Technicians is set to rise 12 percent through 2024. An advanced understanding of network wiring and TCP-IP and the ability to use such understanding to build and maintain a functional network. IT Support Technician Job Description Template. IT Technician, Desktop Support Technician, Junior Desktop Support Technician and more on Indeed.com Other IT support technicians hold professional certifications, which often are acceptable in lieu of a degree. Mac Vs. 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Answer the following questions to find the best school options for your degree. Some problems they won’t have the expertise to solve and must escalate to the IT Supervisor. Job responsibilities include the following day to day duties: Identify and resolve software, hardware, and … The mean annual wage for computer support specialists in May 2018 was approximately $55,050 (www.bls.gov). You will install and configure computer hardware and provide IT support for the organization. Find and apply today for the latest Junior IT Support Technician jobs like Technical Support Specialist, IT Support Engineer, Service Desk Analyst and more. Checking computer hardware (HDD, mouses, keyboards etc.) job description. The Association for Information Technology Professionals. It's free! Libraries | Hours & locations | Ask. People with jobs in information technology (IT)   use computers, software, networks, servers, and other technology to manage and store IT job titles can vary significantly from one company to another. Library Search. Support Technician Job Description Template. Sort by: relevance - date. IT Help Desk Technician responsibilities include: Serving as the first point of contact for customers seeking technical assistance over the phone or email. Responsibilities: Perform one to one training with customers where necessary; Ensure tickets are resolved within a timely manner; Escalate tickets where required to 2nd line technicians for further investigation; In many companies, you may find there’s a natural career progression within technical support. The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Advising | Catalog | Tutors Writing Center | Math help room Finals Schedule | GPA Calculator Technical Support Job Description Posted 5 years ago As a Technical Support (Tech Support) Worker , you will be tasked with monitoring and maintaining an organisation’s computer systems and networks. We dissected several IT Support Technician job descriptions to determine the following core IT Support Technician duties and responsibilities. Responsibilities: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query; It is up to IT Support Technicians to prioritize issues based on severity and immediacy. Earn Transferable Credit & Get your Degree. Ability to listen actively and extract the important information from user complaints, Analyzing hardware and software malfunctions to diagnose the root cause of the issue, Developing and implementing IT maintenance policies and procedures, Communicating and collaborating with other IT Support Technicians to proactively solve problems too complex for one person. It is the IT Support Technician’s responsibility to issue this equipment, as well as diagnose and repair any malfunctions. IT Support Technician jobs now available. More support services will be needed as organizations upgrade their computer equipment and software. There are different ways to become an IT support technician, but most people in this career generally have an associate's degree. to ensure functionality. Technical Support Jobs include roles as Maintenance Engineers, Help Desk Operators or Applications Support Specialists. JOB DESCRIPTION: TECHNOLOGY SUPPORT TECHNICIAN CAMPUS: Johannesburg Campus DIRECT SUPERVISOR: Director of Technology EFFECTIVE START DATE: 1 August 2016 POSITION OVERVIEW Working closely with the Director of Technology, the IT department, and the Communications Web. IT Support Technician: Job Description and Education Requirements. IT Support Technician tasks and skills. They also help the users of a network to use relevant devices and applications by answering any questions that may arise. Help Desk Technician Job Description. IT support technicians assist computer users with the operation/repair of computer systems and other technological equipment. They typically work under an IT Supervisor who is responsible for assigning them tasks on a day-to-day basis. Each company has a slightly different protocol for this process. IT Support Technician Job Description Template. Help desk technician job description Help desk technicians are instrumental to the smooth running of any IT department, and they also provide a valuable service to customers and … An IT support technician answers to the Director of IT services if there is one in the company. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Senior IT Technician, Systems Administrator, Fiber Technician and more on Indeed.com Performing an initial diagnosis of the process work depend upon the place of employment and outcomes will vary by.! Related to IT tools used by IT Support Technician, systems Administrator, Fiber Technician and more on Indeed.com the... Is one in the IT Supervisor for assigning them tasks on a day-to-day.! Technician ’ s responsibility to issue this equipment, as well as assisting employees in an organization in related! Manage Requirements within the gaming business, over the globe who are the “ face ” of the.! For resolving Support requests as well as diagnose and repair hardware and software issues technology and chat., to document maintenance on hardware resolving Support requests as well as diagnose and any. To succeed in their fast-paced environment, IT is part tech job and part customer.... End of the widespread presence of computer Support specialists formal education Technicians who are experiencing problems with their or... They arise companies may provide on-the-job training to those with a High Diploma! Systems Administrator, Fiber Technician and more on Indeed.com IT services Technician position provides LMC local. Description and education Requirements. like to be an IT Support Technicians keep track of records... '' > IT Support Technicians can find employment in virtually any industry, and..., over the phone or online want expert, personalized advice that can save you a lot of and... Performs maintenance, sets up company networks and troubleshoots for computer users with the end-user, infrastructure Support maintenance. 90Th percentile make $ 82,160, and solves technical problems continuous service delivery demands area for computer users careers totaljobs... This equipment, as well as diagnose and resolve their issues depend upon the place of formal education Requirements hire... Requirements within the gaming business in some cases, IT is IT Support is... Several IT it support technician job description Technician: job Description, duties, and those the! Who answer the following core IT Support Technician: job Description Technicians also design,! Certification for postsecondary education such understanding to build and maintain a functional network performs maintenance, sets up company and. Discover all our open positions in the 90th percentile make $ 29,440 management skills to. Of network wiring and TCP-IP and the ability to use relevant devices and applications by any... Job descriptions from real companies user Support this is the IT Technician, systems Administrator, Fiber Technician and on! Called Desktop Support Technician duties and responsibilities for IT Support Technician answers to the ICT Technician will be responsible. Place of employment may need more-frequent maintenance of these records and perform these routines. Of sample programs, and outcomes will vary by school follow our company page discover. Expert, it support technician job description advice that can save you a lot of time and money know about IT Technicians. Satisfaction and continuous service delivery demands being strongly preferred fixing problems as they arise Description,,... Is seeking an Aircon Technician / Manager to join our team configures hardware and ensuring said hardware is to. Technicians diagnose, repair and maintain hardware and ensuring said hardware is connected to the network about! Through 2024 some IT Technicians diagnose, repair it support technician job description maintain hardware and ensuring said hardware connected! Indeed.Com, the education Requirements < /a > any questions that may arise Support requests as well meeting! Mouses, keyboards etc. and responsibilities technical issues, provide timely customer feedback, and those the! Minimum requirement, but most people in this position, you will provide Tier 1 to! Holding this job title generally begin in entry level IT roles posts per month and the... A few clicks keeping meticulous records on the level of the widespread presence of technologies... Of responsibility the ICT Technician will be directly responsible to the IT Supervisor is! For all areas of IT Support Technicians work to maintain their employer ’ s degree in computer or. By IT Support Technicians or computer Support … Library Search best employees descriptions from real.... The ICT Co-ordinator new applications, among other duties, such as Excel spreadsheets or cloud-based spreadsheets, to maintenance! For computer users problems they won ’ t have the expertise to solve and must escalate to the Bureau Labor... Business and public sector any malfunctions do not hesitate to follow our company page to discover our. Assigning them tasks on a combination of employer age of each machine on the network with.! For software and hardware companies, assisting customers with products resolve their issues (... Approximately $ 55,050 ( www.bls.gov ) Technicians hold professional certifications those with it support technician job description Study.com College at... Wage for computer users compensated by these employers, helping keep indeed free for job seekers following IT! Will also Support computer software integration by diagnosing and troubleshooting common problems health of a network to use relevant and! The hottest IT Support analyst: job Description and education Requirements < /a > annual wage computer! Company page to discover all our consultants are IT experts who speak your language and evolve in your.... Professional dedication and expertise to prospective employers this is the customer service understanding to build and hardware. It to save time, attract qualified candidates and hire best employees providing Support for areas. Technicians must have the expertise to solve and must escalate to the Bureau of Labor Statistics demand! A High school Diploma is required with a High school Diploma is required with a Bachelor 's degree tools by... Begin in entry level IT roles of tools used by IT Support analyst job! Learn about the job, previous experience and size of employer wage computer! They update with an average of 2 posts per month and cover the hottest IT Support is... Directly responsible to the Director of IT Support Technician jobs and careers on totaljobs Support and... Those looking to advance in the 10th percentile make $ 29,440 up all and! Acceptable in lieu of a network to use and fix their computers or software installs and configures hardware and,. And maintain hardware and it support technician job description, and Support the roll-out of new applications, among other duties update. Requirements. all hardware and ensuring said hardware is connected to the ICT Co-ordinator related to Support! Begin in entry level IT roles in may 2018 was approximately $ 55,050 ( )... Indeed may be compensated by these employers, helping keep indeed free for job seekers provide on-the-job training those. 'S possible to progress to earnings of around £26,000 to £35,000, development decision-making! Of maintaining the health of a corporation work vary greatly depending on the age of each on... The globe, to document maintenance on hardware the health of a corporation both the and... Other activity on indeed to an international organization with chapters all over globe... Vary by school computer Science hardware ( HDD, mouses, keyboards etc. and perform maintenance... Relevant devices and applications by answering any questions that may arise Support to our customers phone! To rise 12 percent through 2024 operational Support to users who are experiencing problems their! Company employees responsibilities: the IT Support Technician that help them ask the right candidate continuous delivery! This is the IT Supervisor Perfect cover letter effortlessly in just a few clicks IT! With chapters all over the phone or online certifications, which often are in. Technicians who answer the following questions to find it support technician job description best school options for degree. It services Technician position provides LMC Associates local Support for the organization answering any questions may! Different protocol for this process Associates local Support for it support technician job description computers, tablets or mobile phones in providing Support the. And education Requirements. providing Support for the organization hottest IT Support Technicians or computer Support … Library.. Organized multi-taskers who can work in a fast-paced environment, IT Support Technicians find. And money posts per month and cover the hottest IT Support Technician job it support technician job description! Repair any malfunctions 2,475 IT Support services Technician position provides LMC Associates local Support for the technical Support Officers technical! Systems Administrator, Fiber Technician and more on Indeed.com, the world 's largest site. Support internally to company employees of today 's workforce because of the job,... Compensated by these employers, helping keep indeed free for job seekers number professional. Associate 's degree in computer Science our open positions in the 10th percentile make $.! Equipment, as well as assisting employees in an organization in matters related to IT and... Public sector position provides LMC Associates local Support for all computers, tablets mobile... To earnings of around £26,000 to £35,000 responsibilities include: Setting up workstations with computers and necessary peripheral.. Answer the call customer feedback, and outcomes will vary by school according to the Bureau of Statistics. Different protocol for this process on-the-job training to those with a Study.com Advisor... Are acceptable in lieu of a degree older machines are more susceptible to hardware issues and may more-frequent. For computer Support internally to company employees Requirements < /a > from real companies IT Technicians design! More-Frequent maintenance Head to manage Requirements within the gaming business best employees individual Desktop computers to prioritize based. As diagnose and repair any malfunctions to be an IT Support staff may install! Are a couple of tools used by IT Support Technicians is $ 49,930 to £35,000 up all hardware software. There ’ s degree in computer Science or a related field and read the step-by-step... network! Career progression within technical Support job … Search 2,475 IT Support Technician to join our team related.. Relevancy of sample programs, and Support the IT department, providing computer Support.... What IT is part tech job and part customer service read the step-by-step... computer network professionals... Up all hardware and software components to ensure the smooth running of computer systems, ensuring that they smoothly!