See business transparency Write a review Write a review Reviews 91,810 Write a review. What product guarantee do you offer? Ordering bathroom material was so easy. See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. Get yourself to your local plumbers merchant with … While most of my items were ok, I … I am delighted to be recommending you all the time. Prepare installation location for controllers. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! Not helpful. Only the latest review will count in the company's TrustScore. Great!! I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. Towel Rail Installation review instructions before installation . How can I place an order? Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. I am yet to receive the items so cannot review these as … See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… See all articles Purchases Do you offer finance? Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. Excellent! The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . So you take a chance, if it all goes ok then you get what you pay for. I am yet to receive the items so cannot review … See business transparency Write a review Write a review Reviews 91,810 Write a review. Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. Helpful Customer Service staff, able to answer my queries. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . Once water overflows from the air vent, there is no air … Placed an order with you for delivery to arrive Wednesday 23rd December. How do I review your products? Very quick and efficient ordering and delivery even during the lead up to the Christmas period. Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. Excellent service, good prices and decent quality goods. Happy to recommend them and will use them whenever I need such services. If you have to query something then best of luck. Would not use again. Excellent service. They quibble. All purchased in Summer half price sale. Overall, good service, we are pleased. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. | Read 89,501-89,520 Reviews out of 98,690 Excellent products, price, quality and delivery, Excellent delivery and excellent products. After finally getting through the guy hung up on me as i queried having to pay to return an item for … Will use again. Bought a new bathroom from Victoria Plumb. Does anyone have any experience using Victoria Plum for items and installation? Victoria plum website is, easy to use. A variety of time slots. Terrible customer service. I have ordered various items for my new bathroom suite. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: ... Placed order on November 24th promised delivery date December 2nd booked installation … I used Victoria Plumb to supply all my bathroom equipment. CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. Easy to use web site. Contact Victoria Plumb customer service. Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … Very easy website and really pleased with our items. Took two weeks for a toilet to arrive, guess what, it … Victoria Plumb Overview. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. Install App For companies ... Visit this website www.victoria plum.com. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. Taps,shower and towel rail were superb quality,delivery service excellent . Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. 2. Includes accurate dimensions. THERE IS A £50 return fee. It was the first and last time I will use them. | Read 13,521-13,540 Reviews out of 93,911 The worst customer service I have ever experienced! | Read 46,161-46,180 Reviews out of 91,273 From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. Prepare the installation location for the e-Valve. Victoria Plumb Overview. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. Their customer service is appalling. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. They gave a new delivery date of a month later. There's nothing Victorian about Vic Plumb! Their customer service is appalling. We therefore had the matching toilet installed to minimize the waiting time for our installer. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… Victoria plum website is a joy to explore and use. Check all connections for leaks. I did think i could fit it but the beams below the floor prevented me from fitting it. Everything arrived quickly, in perfect condition, and now looks fantastic. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … Our small and outdated bathroom was in much need of renovation. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. He guided us through the process and made it easy and enjoyable, as well as making suggestions we … Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. Daniel, who was the chat representative, was very helpful and … Install App For companies ... Visit this website www.victoria plum.com. Recommended extras ti complete the job. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … You … Not good - but furniture is great. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. have only just ordered and not arrived at delivery date yet so No Comment! Write a review. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Pity the customer service staff do not offer the same high standard. Delivery men helpful and polite. Do you agree with VictoriaPlum.com’s star rating? Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. Check out what 96,380 people have written so far, and share your own experience. We would like to show you a description here but the site won’t allow us. So far so good. Took moments to do. Do you agree with VictoriaPlum.com’s star rating? See all articles Returns … It was absolutely impossible to speak to a human at Victoria Plum … NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. © 2020 Trustpilot, Inc. All rights reserved. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. How can I pay? Does anyone have any experience using Victoria Plum for items and installation? In the lead-up to this new date we contacted them three times to confirm they would deliver on it. I did think i could fit it but the beams below the floor prevented me from fitting it. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Excellent service. Not in lockdown times. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . Saved a huge amount against other suppliers prices. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. This review is about Victoria Plum customer service. They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Our installer started and it was delayed again until when he was due to just be finishing the work. https://www.hpmmag.com/news/victoria-plum-launches-installation-service © 2020 Trustpilot, Inc. All rights reserved. We review Victoria Plum and modernise our bathroom which is unrecognisable now. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. No big deal, I thought, till I tried to report it and get it all sorted. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Install App Help Log out ... www.victoria plum.com. Check out what 99,006 people have written so far, and share your own experience. Do you agree with VictoriaPlum.com’s star rating? Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Prepare installation location for the AC/DC power supply. All arrived well boxed and on time. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. My husband seems pleased with the quality and price. 3. We ordered a shower enclosure and back to wall toilet with basin. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. Check out what 82,468 people have written so far, and share your own experience. Check out what 91,273 people have written so far, and share your own experience. Do you sell spares? Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. Contacted their customer services and they offered a replacement there … Highly recommend. Write a review. Id never ever buy from them again. Do you agree with VictoriaPlum.com’s star rating? I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … Impressive. Disgusting service. Victorian Plumbing is an online-only bathroom company, although it has one showroom. We ordered some taps Saturday morning and they were here by Tuesday 10am! Overall, a faultless service! | Read 11,101-11,120 Reviews out of 82,468 So you take a chance, if it all goes ok then you get what you pay … Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Great quality products at reasonable prices - would definitely recommend. We were emailed again with a date - which was inconvenient. All in … | Read 88,841-88,860 Reviews out of 96,380 This was so simple I ordered and payed for it for delivery to my parents 200 miles away. | Read 91,761-91,780 Reviews out of 99,006 many thanks. Still to be unpacked by the plumber but so far impressed by the service. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … Excellent pictures. Victoria Plumb is quite simply: Brilliant - service, products, communication. Do you agree with VictoriaPlum.com’s star rating? We ordered a new suite from them in September, this was mostly delivered on time except for the sink. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … It was the first and last time I will use them. … Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. Install App Help Log out ... www.victoria plum.com. 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